MR1MARKET REGISTRATION AGREEMENT
1. Service Terms Confirmation and Acceptance
Service Terms Confirmation and Acceptance registered users’ ownership and operation right are owned by Mr1Market. The services provided must be in accordance with its published service agreement, service terms, operating rules strictly enforced. Also says that users and “Mr1Market” have reached an agreement and accepted all of its terms of service.
2. The Provision of Service Information
“Mr1Market” provides global users international shopping agent service via internet by using its own information and service platform. Receivers information provided by users need to be detailed, accurate, truthful, valid, same as the users’ personal email address. Once the information has changed, the updated information need to be submitted to “Mr1Market” customer service. If the information provided by the users is inaccurate, untruthful, valid service cannot be provided. In addition, platform has the unilateral right to terminate users’ service right.
3. Users’ Information Protection Rules
Respect users privacy is one of the “Mr1Market” foundation rules. Therefore, we will not publish, modify or share users’ personal information to the third party and will save in “Mr1Market” registered users service files. Unless requested with legal permission or users themselves, then we can share to the third party.
4. Service Terms Rights
Mr1Market reserves the right to modify or discontinue these Terms of Service without notice to the user or any third party.
5. Security Maintenance of the User’s Account/Password
Once you have registered as a user of this website, you will have a member account, which is your user name. Your user name must not contain illegal or network-sensitive terms. You will be legally responsible for all actions that occur under your username and password. Therefore, please keep your username and password safe and do not disclose them to any third party, otherwise you will be personally liable for all legal consequences arising therefrom. If you discover that your password may have been compromised, please change it promptly. You can change your password at any time by going to the login screen – “I forgot my Password”, then you can receive an email to reset your password.
6. Users’ Management
Users will take the responsibility solely in posting information. Users’ service usage is in accordance with all applicable local laws, state laws and international legal standards. Users must follow:
(1) Published information must be consistent with China’s relevant laws and regulations.
(2) Do not use network registered users engaged in illegal activities.
(3) Do not interfere with or confusion network services.
(4) Comply with all using network registered users service network agreement, rules and regulations, and procedures. Users have the responsibilities of register service activities in “Mr1Market”. If users spread or disseminate reactionary, pornographic or other information in violation of State law in “Mr1Market” registered user services, we will mark the system record as evidence in possible violation of the law and submit to relevant departments. Meanwhile, simultaneously and immediately delete these messages without informing the users.
7. Limited Liability
“Mr1Market” for any direct, indirect, incidental, special usage of network member services or any illegal usage of network member in terms of harming or causing “Mr1Market” image and reputation damaged, “Mr1Market” presents here to reserve rights to pursure compensation for the reputational damage.
8. Refused to Provide Guarantees
Users agree the usage of email services is users’ responsible for any risks. “Mr1Market” clearly states that will not provide any kind of guarantees, either explicit or inexplicit. Users understand and accept all kind of information, which depends on their own, and users are responsible for all risks and liabilities of system damage or information lost.
9. “Mr1Market” Registered Users Services Information Storage and Restrictions
“Mr1Market” does not set the maximum limits for uploading, but the site has the right to judge whether users behavior is followed “Mr1Market” registered users services terms and spirit. If users violated services terms, termination of account will be acted. “Mr1Market” has all copyrights of all content for the site. If anyone wants to reprint website content, it has to be authorized by “Mr1Market”, otherwise, it is considered copyright infringement.
10. Exclusion Clause
(1) Items information the site provided, we will try our best to match the items description and patterns between the sales items and the one posted online. However, due to the fact that during photo taking process, lighting, color background, equipment differences, computer color differences, computer image resolution differences, etc. might affect the outcome. We cannot guarantee that items description will exactly match with the real products, especially in color. All items actual status is the presented outcome.
(2) This site will base on users instruction to shop specific products from the specific website. Generally speaking, it takes 6 -15 working days to complete the shopping agent services (this is also based on the ‘international shipping methods’ chosen by users), but this is not final commitment. If the website users provided says out-of-stock, price changes, not deliver on time, any other transporting issues or any irresistible factor, and it has affected us to complete the service, we will immediately communicate with users to solve the issues. For any relevant loss caused to the users, “Mr1Market” is not responsible for it.
(3) If you need after-sales services (such as item missed, damaged, flawed, etc.), please see Help Center ‘Returns/ Refunds Policy and Process’ for more details. Please note, after-sales service is only applied for 72 after items delivered. If you request it after that period of time, your request will be no longer accepted.
(4) Due to users’ personal reasons caused to parcels unsuccessful delivery, this site is not responsible for it.
(5) During shopping agent process, in this site will not accept any agreed conditions between users and sellers. Members of the site will only enjoy sales discounts published by “Mr1Market” official website, and cannot enjoy any other discounts from other sellers’ websites.
(6) This site strictly prohibits the mailing of items that violate Chinese laws, the International Air Transport Association (IATA) Prohibited and Restricted Items Regulations and local laws. For example: imitation brands, pure electricity, tobacco and alcohol, knives, electronic cigarettes, lighters, powders, pastes, food, medical equipment, drugs, arms, plants, animals and plant seeds, etc. If there is any violation, the loss, fine, customs clearance fee, etc. and legal responsibility shall be borne by the customer.
1. What information will we collect from you?
Usually, you may visit our company online without telling us who you are or providing any of your personal information. However, in order to facilitate you to enjoy our services, you may choose to provide us with the following information in various circumstances.
The information provided by you for us. When you register a Mr1Market account, we save the basic information that you provided: your email address and password. If you like, when you use our services, you may provide more of your personal information, including name, gender, photo, birthday, telephone number, country/region……
2. How do we use your information?
We or our partners will use your information to provide and improve services, providing you with websites or mobile applications with personalized experiences, including:
1) To contact you on your account, to reach a contract with you, to provide you with our services, to render your compliance with our legal obligations, to protect your important interests, or to use them in accordance with public interests, so that we can serve you more widely.
Providing payment processing and account management, operating, measuring and improving our services, and keeping our service safe, sound and operable.
Contacting with you for your account, via emails, phone calls, SMS/text messages, mails and mobile device push notifications, in order to solve the account problems, handle disputes, charge fees or amounts in arrears, or other necessary actions for providing you with customer services.
Detecting, preventing, reducing and investigating frauds, security vulnerabilities, or potential prohibited or illegal activities.
2) While safeguarding your rights and freedom, we will use your personal information to pursue our legitimate interests. We have taken measures to strike a balance between our interests and yours, including:
Improving our services, such as reviewing information related to pauses or conflict pages encountered by members, so that we can identify and resolve problems and provide you with a better experience.
Customizing, evaluating and improving in-site advertising based on your advertising customization preferences.
Providing targeted marketing, service updates and promotions based on your communication preferences.
Contacting you via email or mail as permitted by applicable law, so as to provide you with coupons, discounts and special promotions; receiving your opinions through surveys or questionnaires and informing you of our services.
Inviting you to be our partner and participate in our project via emails, phone calls, SMS/text messages, mails and mobile device push notifications.
Contacting you regarding public policy issues or other matters concerning your ability to use our services, which may include inviting you to participate in petitions, writing letters, making phone calls, or implementing other activities related to the public policy.
Accepting your valuable suggestions or advice.
Using the Google Analysis to measure visits and click-through rates of all levels of pages on our websites and mobile apps, or other promotional effects.
Measuring seller performance (for example, using shipping tracking information provided by sellers and shipping service providers or provided by Mr1Market).
Monitoring and improving information security for our website and mobile apps.
3) With your consent, we may use your personal information for the following purposes:
Providing you with marketing promotions via phone calls, emails, SMS or text messages, including coupons, discounts and special offers, opportunities to use service offerings on our platform, website content of articles and services you may like, follow-up observations of your shopping carts, your tracking list and your favorites, as well as the collection of favorites and sellers you choose to follow.
Providing you with marketing promotions from other Mr1Market business members.
Providing you with marketing promotions from third parties, including coupons, promotions, discounts and special offers, opportunities to use services from third parties, website content for items and services you may like, etc.
Using your sensitive personal information to facilitate certain types of transactions.
You have the right to cancel your agreement at any time.
We may use technologies that are deemed as automatic decision making or analysis. We will not use automatic decision-making techniques to make decisions that will have a major impact on you unless the decision is a necessary part of the contract between you and us, and we use such technologies with your consent or as required by the laws.
Please note that we will not share your personal information with any advertisers unless with your consent. We will not seek any personal information from children or incapacitated persons or send them any requests for personal data, without the guardians’ permission, knowledge or presence.
3. Who do we share your information with?
We will not sell, rent or otherwise disclose your personal information to any third parties for marketing or advertising purposes without your consent. To ensure that we provide you with operational services, comply with our legal obligations, enforce membership contracts, promote our marketing and advertising campaigns, prevent, detect, reduce and investigate fraudulent or illegal activities related to our services, we may share your information to the following parties for the following purposes:
1) To Mr1Market’s related group companies, this information may be used to:
Provide syndicated content and services (such as registration, transactions, and customer support).
Assist in the detection, investigation, reduction and prevention of fraudulent and illegal activities, violations of our membership contracts, and information security vulnerabilities.
Provide you with personalized advertising.
Improve the products, websites, apps, services, tools, and marketing communications.
Mr1Market’s related group companies may use your information to send you marketing communications, provided that you agree to receive marketing communications from Mr1Market’s related group companies or as permitted by the laws.
2) To the following service providers and financial institution partners:
Third party service providers that assist us to render services and payment processing services, coordinate us to provide personalized advertisements, help us to prevent, detect, reduce and investigate potential illegal activities, violations of our membership contracts, frauds and/or security vulnerabilities, assist in the payment collection, joint management and incentive plans, associated credit cards and other business.
Third-party financial institutions that cooperate with us to provide financial products for you，so that they can provide joint content and services (such as registration, transactions and customer supports). These third-party financial institution partners may use your personal information to send you marketing communications only upon your requests for their services.
For third party shipping companies (such as DHL, Fedex, E-express, EMS etc.), we will share the shipping address, contact information and shipping tracking data, for the purpose of delivering the purchased articles and other shipping-related communications.
3) To law enforcement organs, public security organs or other judicial organs and organizations
To comply with legal obligations, procedures or requirements.
To perform our terms of service and other agreements, policies and standards, including investigation over any possible violations.
To detect, prevent or otherwise solve security, fraudulent or technical issues.
To protect the rights, properties, or security of us, our users, third parties, or the public (including exchanging information with other companies and organizations for the purpose of fraud prevention), as required or permitted by the laws. We will only disclose the information that we consider relevant to the investigation or inquiry, such as name, city, state, postal code, telephone number, email address, member account record, IP address, complaints for fraud, and etc.
4) Change of Ownership
4. How do we protect your information?
5. How long will we keep your information?
We will permanently save your personal information once you have successfully registered your Mr1Market account. Also, we will delete your personal information in advance upon your request. However, we will retain the data as required by our legal obligations.
6. How do you exercise your right regarding your information?
In general, we will ask for your permissions to use your personal information when collecting your personal information. Also, we may ask for your permissions before each use upon your request. You may also take the initiative to understand the use of your personal information through various channels such as newspapers and internet. You may contact us via phone or internet to jointly investigate the root cause thereof and take protective measures to ensure the security of your personal privacy if you discover any authorized use of your personal information.
At the same time, for your personal information held by us, you may access, modify or delete your data, or restrict or refuse us to process your data:
1) Access and corrections. You may log into your account to check, review and update most of your personal data. Please update your personal information immediately if your personal information is changed or inaccurate.
2) Query. Please contact us as permitted by the applicable national laws when you wish to check whether a charge is involved.
4) Removal. Upon your request, we may close your account and remove others from viewing your personal data as soon as reasonably possible based on your account activities and applicable national laws.
7. Dispute Resolution/How to contact us?
8. How will we inform you of the revision of policy?
TERMS OF SERVICE
ACCEPTANCE OF TERMS
Welcome to Mr1Market.com. Mr1Market provides services for you that are subject to the following Terms of Service (“TOS”), which may be updated by us from time to time without notice. Mr1Market recommends that you review this page from time to time to note any changes. If you visit or order from Mr1Market.com, you are accepting these terms. Please read them carefully. In addition, when you use any current or future Mr1Market service or business, you will also be subject to the guidelines, terms, and agreements applicable to such service or business.
Prohibited and Restricted Items
– Tobacco products and e-cigarettes
– Counterfeit/Replica goods – fake items deliberately made to look genuine. These can range from clothes, bags, watches, perfume, cosmetics and electrical items as well as pirate DVDs, CDs, computer software and games;Any item attempting to resemble branded products should be considered replica.
– Certain medical devices/products – including laser hair removal devices; candle ear cleaners; body/face shaping devices; prosthetics; medical tests (pregnancy, etc.); contraceptives; contact lenses; dental supplies; mole removers; natural essence burners, etc.; pharmaceuticals (prescription or illegal drugs); baby pacifiers, etc.
– Any product that can be harmful/violent to animals – including dog electrical shock collars, muzzles, etc.
– Military equipment – including weapons, accessories, optic gun sights, etc.
– Illegal electronic devices – such as modification chips and jammers, etc.
– Medical devices and cosmetic products subject to specific authorisation/licensing/registration.
When you visit Mr1Market.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you via e-mail or by sending messages on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that requires such communications to be in writing.
YOUR ACCOUNT, PASSWORD AND SECURITY
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. You agree to ensure that you exit from your account at end of each session and notify Mr1Market if there is any unauthorized use of your password or account. Mr1Market cannot and will not be liable for any loss or damage arising from the compromise of your account.
Upon registration you agree that your email address is valid. By registering with your email address you agree to receive newsletters and advertisements from us.If you want to cancel the E-mail from our company , please contact with
As a condition to your use of the Service, you agree not to:
Upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
Upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, except in those areas (such as shopping) that are designated for such purpose. If you do so and are caught you will be immediately banned.
Upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
Upload, post, email or transmit any content: (i) that you do not have the lawful right to copy, transmit, distribute, and display; (ii) for which you do not have the consent or permission of each identifiable person in the contents to use the name, voice, signature, photograph, or likeness of each such person; (iii) that infringes or misappropriates the intellectual property rights or violates the privacy rights of any third party (including without limitation copyright, trademark, patent, trade secret, or other intellectual property right, or moral right or right of publicity); (iv) that is false or misleading; (v) that is defamatory; (vi) that is obscene, pornographic, or offensive; (vii) that promotes bigotry, racism, hatred, or harm against any individual or group; or (viii) that violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability;
Harm or threaten to harm other users in any way or interfere with, or attempt to interfere with, the access of any user, host or network, including without limitation, by sending a virus, overloading, flooding, spamming, or mail-bombing the Service;
Impersonate or misrepresent your affiliation with any person or entity.
Mr1Market will have the right to investigate and prosecute violations of any of the above, including without limitation possible infringement of any intellectual property rights and possible security breaches, to the fullest extent of the law. Mr1Market may involve and cooperate with law enforcement authorities in prosecuting users who violate this Agreement. You acknowledge that, although Mr1Market has no obligation to monitor your access to or use of the Service, it has the right to do so for the purpose of operating the Service, to ensure your compliance with this Agreement, or to comply with applicable law or the order or requirement of a court, administrative agency, or other governmental body. Mr1Market reserves the right at all times to disclose, in its sole discretion, any User Files as necessary to (a) satisfy any law, regulation, or governmental request or (b) reduce or prevent what Mr1Market considers to be, in its sole discretion, a serious or imminent threat to your health or safety, or the health or safety of another.
The Mr1Market may provide links to third party websites or resources. You acknowledge and agree that Mr1Market is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Mr1Market shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Mr1Market or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Mr1Market and protected by international copyright laws. All software used on this site is the property of Mr1Market or its software suppliers and protected by international copyright laws.
MODIFICATIONS AND SEVERABILITY
USER TRANSACTION NOTICE
I. Acknowledgement and Acceptance by User
The ownership and right of operation regarding the electronic services hereunder belong to Mr1Market user (hereinafter referred to “You”) may become a formal user of Mr1Market only after agreeing with all registration provisions and completing all registration procedures. You clicking “Agree with this Agreement” shall be deemed to confirm that You may have the capabilities of enjoying the services provided under Mr1Market including but not limited to shopping agent service and of assuming legal responsibility independently incurred there from. This Agreement is binding upon You and Mr1Market and may be effective permanently unless otherwise agreed by You and Mr1Market.
II. Services for Businesses under Mr1Market
1. Shopping agent services
Buy-for-me service: Mr1Market may provide shopping agent service for the commodities sold on third-party platforms designated by You.
You may assess any and all risks arising out of or in connection with any accidents related to the international parcels such as but not limited to the return punished by the customs, delay in delivery, damage or loss, forfeiture, and such risks shall be borne by you solely. For any parcel problems, You may entrust Mr1Market as the communication agent with third-party logistic service providers for claim. The final standards for all the compensations related thereto shall be subject to those of such third-party logistic service providers, for which Mr1Market will not assume any liabilities, whether joint and several or not.
(2) Disclaimer for purchase
For the smooth arrival of the products purchased by You, we may make appropriate handling for the products already arrived. You’re kindly reminded that You should make prudent purchase as certain merchants on Taobao may conduct illegal commercial activities. You are deemed to agree and perform the subsequent operations under special conditions, or You may verify any doubts (if any) with the customer service staff upon the submission of order.
(3) Rules of return or exchange within 5 days without reasons
The products purchased by Mr1Market on your behalf may be returned or exchanged (as the case may be) within 5 days without reasons. You must understand and confirm that such return and/or exchange service may be enjoyed only once within 30 days free of charge, or otherwise, the subsequent return and/or exchange may be provided with certain charge, and even part of orders may not be returned and/or exchanged.
(4) Domestic return and international return
Subject to the special natures of international logistics, certain parcels may be indicated as “Not passing domestic security checks” in the customs of the country to which Your parcels are delivered, in this regard, Mr1Market may arrange the re-delivery free of charge after the parcel is returned. In the event Your parcel has been shipped overseas and is returned due to Not passing international security checks, no recipient, wrong or incomplete address, unsuccessful posting, the fee for re-shipping shall be borne by You.
(5) Parcel insurance and the compensations
In the event that Your parcel is lost and You have purchased the parcel insurance with us upon the submission of order, we may provide applicable compensation based on Your insured value. You shall have the knowledge of the prohibited international items and assume any responsibilities for the loss of parcel caused due to certain factors, either subjective or objective.
(6) Receipt of parcel
The normal acknowledge of receipt of the parcel indicates the closure of the whole shipping process. You shall check the outer packing box carefully upon Your signing for acknowledge of receipt, and You may respond to customer service staff immediately for any problems related thereto after the acknowledgement.
It’s suggested that You should confirm the receipt of products on the website after receiving the parcel. You may apply for after-sales services within the valid after-sales term thereof if necessary, or otherwise after-sales services may not be provided after the said valid term. The valid after-sales term is calculated based on the delivery days and confirmation of receipt of products.
(8) Worry-free compensation policies
You should understand the related rules for all the businesses and services provided by Mr1Market, fully understand and confirm all Your rights and obligations hereunder before using the services hereunder.
(9) Compensation disclaimer
(i) Mr1Market is dedicated to providing worry-free international online shopping services for You. For the smooth arrival of the products purchased by You, we may make appropriate handling for the products already delivered to the warehouse. You’re kindly reminded that You should make prudent purchase as certain merchants on Taobao may conduct illegal commercial activities. You are deemed to agree and perform the subsequent operations under special conditions as follows, or You may verify any doubts (if any) with the customer service staff upon the submission of order.
a) Sensitive commodity:
For the smooth delivery of Your parcel, the sensitive commodities containing essential oil, care solution, lubricant, battery and glue may be taken out by us.
b) Customs policy:
The counterfeit commodities, commodities containing with plenty of liquid or powder, or equipped with battery, or food or drugs may have certain delivery risks due to customs policies. Mr1Market shall not be liable for the customs clearance and any legal liabilities related thereto in case of any consequences arising out of the said risks.
c) Professional inspection unavailable
We may not provide professional inspection (in terms of quality, authenticity and completeness) for Your certain commodities such as electric appliance, counterfeit commodities, tickets, cards and models, in this regard, our inspectors may only inspect whether the appearance is intact and the accessories are complete or not as we can’t open the commodities to check the quality thereof.
d) Fragile commodities
As the commodities such as ceramics or glass commodities and the commodities in irregular forms (windscreen wiper and shock absorber) may be worn or broken during the several transportations, we suggest that You should purchase them prudently. We may warrant that such commodities are complete before the delivery, provided, however, in case such commodities are judged as fragile commodities by the logistics service providers and damaged during the transportations, any losses and liabilities incurred Mr1Market shall be solely borne by You.
e) Custom-made commodities
You’re suggested to directly negotiate with the merchants in case what You order are custom-made commodities. You may purchase such commodities based on Your ideas and originality. You shall provide us with the ways of contact with the merchants after successful negotiation. As we may not provide professional inspection for such commodities, any losses and liabilities incurred therefrom shall be solely borne by You.
f) Order with deposit
As it’s set forth by the sellers on Taobao that the orders with deposits shall not be cancelled and the buyers thereof shall voluntarily follow up the information issued by the sellers to pay off the balance, only after that the commodities may be delivered. The deposits may not be refunded in case the payment for balance is overdue.
g) Sellers with poor reputation
We suggest that You select the Taobao shops with more than three hearts (The more hearts, the better reputation) and pay Taobao deposits to purchase commodities as the sellers with poor reputation and not paying the Taobao deposits may not deliver the commodities, or may deliver false commodities or have disputes on after-sales issue and warranty, and any losses and liabilities incurred therefrom shall be solely borne by You.
h) CD-like commodities and figures
As CD-like commodities and figures have high collection values, and such commodities may not be inspected by opening the plastic packaging bags thereof, and hence we only inspect whether the appearance is intact and undamaged or not while the internal situation may not be inspected, all the risks and liabilities incurred therefrom shall be solely borne by You.
It shall constitute that you have read and accepted the terms mentioned above if there is any such risk as provided in the preceding paragraph. Please read such terms carefully and Mr1Market reserves the right of final interpretation for such terms.
(ii) We shall not be held liable for any loss, shortage, damage or delay of mails occurred during the delivery process for any cause not attributable to us or for any indirect losses or unrealized benefits if
a) the same is caused due to the occurrence of any force majeure event;
b) the commodities mailed violate the restriction or limitation provisions and have been confiscated or otherwise disposed by the competent authorities in accordance with the applicable rules;
c) the package of mail is intact without dismantling or loss of weight when the same is delivered, while the commodities contained therein are short or damaged;
d) the receipt note is signed by recipient under the normal procedures;
e) the loss or delay of mail is due to any causes attributable to user or the commodities contained therein;
f) the user fails to make inquiry and claim during the period commencing from the date on which such mail is delivered to the expiration date of such inquiry; or
g) the international mail is detained, confiscated or destroyed by the competent authorities of country to which such mail is delivered in accordance with its national laws;
(iii) Instructions for Banned Items
a) The items which are banned from mailing include
(i) the commodities that are prohibited from being circulated or sent by the applicable national laws and regulations;
(ii) the explosive, flammable, corrosive, radioactive and toxic dangerous commodities;
(iii) the reactionary newspapers, books, windows or obscene commodities;
(iv) various currencies;
(v) such items which may impair public health;
(vi) the perishable items;
(vii) any live animals (excluding bees, silkworms, and leeches for which their packages may ensure the security of delivery and safety of workers);
(viii) such items that are not properly packaged and may endanger personal safety, or may pollute or damage mails or other mail devices; and
(ix) all other items not suitable for mailing conditions.
b) The items which are banned from mailing in accordance with the mailing practices
(i) those, based on their natures or packages, may or are suspected to injure postal service personnel or harm mail or postal equipment;
(ii) the items sealed by metal buttons with sharp edges which may hinder mail handling equipment;
(iii) all kinds of firearms, ammunition, explosives, flammable commodities, corrosive commodities, radioactive elements and containers, potent poisons, narcotic drugs, biochemical products and infectious commodities;
(iv) various kinds of publications, publicity materials, printed materials, etc. which may endanger social security & stability, or are obscene;
(v) all kinds of items which may endanger public health;
(vi) such documents or commodities that are prohibited from entering or circulating by the other party;
(vii) any other items banned by the rules of competent customs authorities in addition to those mentioned above.
2. 1688 Shopping Agent Service Rules
The Shopping Agent Service hereunder is provided by Mr1Market to assist you in purchasing your designated products from 1688 sellers. Mr1Market does not guarantee the quality of 1688 products and does not provide accurate inventory service, and only provides limited sampling services and limited after-sales services. Please carefully select the commodities and take full responsibility for Your own risks.
III.Descriptions of International Logistics Restrictions
The commodities purchased in China must be those in conformity with the laws and regulations of the People’s Republic of China (“PRC”) and are permitted for export. You shall understand and acknowledge that based on the different customs policies of various countries, some countries or regions are more sensitive to special commodities and the probability of being confiscated for such commodities, when entering local customs, is slightly greater.
Customs inspections of parcels are basically in the form of spot checks. If the customs thinks that your parcel is special (for example, large in size, too heavy in weight, or containing sensitive commodities, etc.), customs will voluntarily contact the recipient for invoice or customs clearance documents.
IV. Agreement Update and the Obligations of Users to Care
The “Major Changes” referred herein include but not limited to
(1) Significant change in our service model, for example, the purpose of processing personal information, the types of personal information handled, the way of using personal information, etc.;
(2) Significant changes of our ownership structure, organizational structure or other respects, such as the change of owner due to business adjustment or bankruptcy mergers etc.;
(3) Changes in the main objects of personal information sharing, transfer or public disclosure;
(4) Significant changes of your rights to participate in the processing of personal information and the manner for the exercise of such rights;
(5) Changes of department which is responsible for handling personal information security and its contact information or complaints channel;
(6) The existence of high risks as reflected in the personal information security impact assessment report.
DESCRIPTION OF TAX COLLECTION BY COUNTRY
Country / Region
Tax Collection Instructions
Exemption from customs duties within the declared value of $800
DDP services, Canadian tax exemption is 20CAD
When the declared value exceeds 20CAD (equivalent to about 15USD), our company will charge 30% tax based on the product value declared by the customer
The declared value is exempted from customs duties within US$50, and parcels exceeding US$50 are subject to 19% VAT tax, which shall be paid by the sender
Exemption from customs duties within the declared value of $800
America’s remote areas
Exemption from customs duties within the declared value of $800
VAT is 0 threshold, goods from 0 to 135 pounds are subject to VAT, and the tax rate is 20%.
According to the requirements of the EU’s new customs policy, from July 1, 2021, the 27 EU countries will cancel the tax-free policy of less than 22 euros, and levy 0 euros. The time node for the implementation of the new policy is subject to the arrival of the goods at the customs clearance port.
Please declare truthfully and do not under-report, otherwise the risk of delay in inspection, detention and fines will be borne by the sender. At the same time, our company has the right to reject the under-reported goods.
The total declared value of parcels sent to the same recipient daily is exempt from VAT within 65 Swiss francs
Duty free within $50 of declared value
Duty free within $30 of declared value
The declared value of goods ≤200USD is exempt from customs duties, the minimum declared value cannot be less than 5USD, and the maximum cannot exceed 200USD.
Declared value of $200 to be exempt from customs duties
Exemption from customs duties within the declared value of AUD 1,000
The declared value of 1000NZD (New Zealand dollars) is exempt from customs duties
Duty free within $80 of declared value
Hong Kong, China
Commercial Customs Clearance DDP Services
Declared value does not exceed $150
The declared value of less than 200 US dollars is exempt from customs duties
The declared value is less than SGD 400 exempt from customs duties
Tax exemption for declared value up to 1,500 baht
6 times per recipient per year, each declaration value is exempted from customs duties within TWD 2,000
United Arab Emirates
The declared value is less than $260.
According to the requirements of the EU Customs New Deal, starting from July 1, 2021, the EU 27 countries will cancel the tax-free policy of less than 22 euros, and 0 euros will be levied. The time node for the implementation of the new policy is based on the arrival of the goods at the customs clearance port.
Please declare truthfully and do not under-report, otherwise the risk of delay in inspection, detention and fines will be borne by the sender. At the same time, our company has the right to reject the under-reported goods.
Tax exemption for declared value up to $75
From April 8, 2022, the value-added tax discount below US$50 will be cancelled; 15% value-added tax (according to the declared value) will be pre-charged to the sender, and the declared value cannot exceed US$265; please declare truthfully so as not to affect customs clearance.
Turkey has cancelled the original 22 Euro import duty-free quota since May 28, 2019, and the duty-free amount is 0
0-2kg minimum declaration must not be less than 7USD
More than 2kg need to declare high value, it is recommended to declare as follows:
2.001-3KG, not less than 20USD/17EUR
3.001-5KG, not less than 30USD/26EUR
5.001-10KG, not less than 50USD/42EUR
10.001-30KG, not less than 100USD/85EUR
The declared value of 0-0.5kg is exempt from customs duties within 20 US dollars;
The declared value of 0.501-1kg is exempt from customs duties within 40 US dollars;
The declared value of 1.001-1.5kg is exempt from customs duties within 60 US dollars;
1.501-2kg is exempted from customs duties within the declared value of 80 US dollars;
Note: If the declared value of the goods exceeds the limit required by the country, and the tax is collected, Mr1Market will charge an additional customs clearance service fee of 16.5 yuan in addition to the fact that you need to take the initiative to submit the customs duty.
NOTES FOR FIRST-TIME BUYERS
Mr1Market provides the shopping agent order for selected platforms but Mr1Market is not responsible for the risks associated with the products from third-party platforms.
Mr1Market will only provide you with the shopping agent service for selected third-party platforms and Mr1Market is not responsible for the possible risks and legal consequences like quality issues and copyright infringement. To protect your benefits, Mr1Market will inspect the product multiple times, communicate with you, and provide after-sales assistance during the procedure. If you need to purchase a product from a third-party platform that cannot be verified, there might be problems like an extra service fee, unable to purchase, and shipping risks. For details, please refer to the feedback of our agents.
The shopping procedure is separated into two steps and you need to make two payments. We suggest that you estimate the international shipping fee before placing the order.
Step 1: We will purchase the product for you after you pay for the product and the domestic shipping cost incurred in China. The purchased product will be shipped to the Mr1Market warehouse and shopping Agent preservation period of parcels is 90 days. You can purchase multiple products and consolidate them into one parcel to save money.
Step 2: Integrate the products in the warehouse, submit the package, pay the international shipping and service fees, and the package will be sent to you.
The logistics services for the shopping agent products are provided by third-party logistics providers. They are restricted by the customs policy and there might be logistics risks. You need to consider the risks as you will be responsible for them.
As a service platform, Mr1Market is partnered with numerous third-party logistics providers who ship the products we purchased to you. Mr1Market is not responsible for the confiscation, damage, loss, or delay of the products that occurred due to the policy of the customs or the uncontrollable risks associated with the international transportation. However, Mr1Market will warn you about the possible risks ahead of time. We will improve our logistics insurance services, since we want to help you assess possible risks and minimize possible losses.
NOTES ON FRAGILE ITEMS
If an item purchased through Mr1Market is fragile (e.g. glass, ceramics, etc., including but not limited to the above items), Mr1Market guarantees the integrity of the item before delivery in view of the current regulations of logistics companies regarding the transportation of fragile items, but if the item is damaged during delivery and is judged by logistics to be fragile, the user is responsible for any resulting damage.